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How duit88 Handles Your Personal Information

Your account data stays with us — we collect only what we need to run your duit88 account, process your DANA, OVO or GoPay transactions, and keep your sessions secure.

Account data protectionDANA, OVO, GoPay transaction privacyNo unnecessary data sharingYour right to request deletionIndonesia-region data handling

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is handled, want to update your account details, or need to request removal of your information, our support team is the right place to start. Reach out through any of the channels below and include your registered account email so we can locate your record and respond to your request without delay.

Live Chat Open live chat from your account dashboard to speak with our support team directly about any data or privacy concern tied to your duit88 account.

Email Support Send your privacy request to our support email. Include your registered address and the specific data action you need — correction, access or deletion.

Account Help Centre Your account settings section lets you update contact details and linked e-wallet information — DANA, OVO or GoPay — without contacting support.

HOW WE PROTECT YOU

Data Security and Account Privacy Practices

Security is built into every layer of how we store and move your data. Connections between your device and our servers use SSL encryption, so data in transit — including your DANA deposit confirmations and OVO withdrawal requests — cannot be read in transit. We keep your account data only as long as your account is active or as required under applicable local regulations. Once a deletion request is verified and processed, we remove personally identifiable information from active systems within the timeframe required by our data handling procedures.

SSL Encryption

Every session on duit88 runs over SSL. Your login, payment actions via GoPay or OVO, and account changes are all transmitted through an encrypted connection.

Cookie Control

We use session cookies to keep you logged in and functional cookies to save your lobby layout. You can clear or block these through your browser settings anytime.

Data Retention Policy

We hold your account data while your account is open and for as long as local law requires after closure. We do not retain data beyond those obligations.

Access and Correction Rights

You can request a copy of your stored data or ask us to correct inaccurate details. Submit your request through live chat or email with your account reference.

Data We Collect and Why We Use It

duit88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a duit88 account, we collect the registration details you submit — your name, email address, and contact number. When you make a deposit or withdrawal through DANA, OVO or GoPay, we log the transaction reference and wallet identifier so we can reconcile your

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account balance accurately. We do not store your full e-wallet PIN or password at any point. Device data — your browser type, IP address, and session timestamps — is recorded automatically to protect your account from unauthorised access. If you contact our support team, the content
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of that conversation is stored so we can follow up properly. We use cookies to keep your session active and to remember your lobby preferences between visits; you can clear these through your browser settings at any time. All data we hold is used for account
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operation, fraud prevention, and service improvement. We do not sell your personal information to third parties. Sharing with partners happens only where necessary to process your payments or meet obligations under applicable local law. Availability of this service depends on local law and eligible regions. Players
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in Bekasi and Tangerang access the same account and data protections as all other supported regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on duit88

These are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, email address and contact number at registration. We also log device and session data automatically to protect your account from unauthorised access attempts.

We store only the transaction reference and wallet identifier needed to reconcile your balance. We never store your full e-wallet PIN, password or any sensitive authentication credential.

Yes. Submit a deletion request via live chat or email with your registered account address. We process verified requests and remove personally identifiable information from active systems within the timeframe our procedures require.

We do not sell your data. We share information with partners only where it is necessary to process your payment transactions or to meet obligations under applicable local law and eligible region requirements.

You can update your contact details and linked e-wallet — DANA, OVO or GoPay — directly from the account settings section. For name or identity corrections, contact support with the relevant documentation.

We retain account records for as long as local law requires after account closure. Once that retention period ends, personally identifiable information is removed from our active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How duit88 Handles Your Personal Information

How to Reach Us About Your Data

Data Security and Account Privacy Practices

Common Questions About Your Privacy on duit88

01 What personal data does duit88 collect when I register?

02 Does duit88 store my DANA, OVO or GoPay account details?

03 Can I request that duit88 delete my personal data?

04 Does duit88 share my data with third parties?

05 How can I update the personal details linked to my account?

06 How long does duit88 keep my account data after I close my account?

Privacy Policy

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